From the WNAV Office Miscellaneous Technology and Internet of Things

Speed up your response time with text message alerts

Written by Elizabeth Weedon
Speed up your response time with text message alerts
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textmessagepicAdvancements in technology continue to accelerate the entire process of identifying and booking a vacation home, lickety-split. To prevent delays and to avoid having to check your email frequently, enable text message alerts on your listing. That way, every time you receive an email inquiry, you will also receive a text message alerting you that you have received a vacationer inquiry.

Success in converting an inquiry into a booking starts with your responding to the inquiry just as quickly as possible. To be frank, vacationers are impatient and expect instant responses. Text messaging can facilitate a fast and easy booking process. And documents and funds can be sent electronically to seal the deal in a matter of days, if not hours!

Most of us homeowners, too, are anxious to fill any last-minute vacancies and are therefore pretty good about responding promptly when we check our email and see the inquiry. But the text alerts enable us to respond that much more quickly.

A text message alert contains a link enabling you to directly access your listing. This way, you can read the full inquiry (in the “Email inquiry history” link in your Homeowner Center) and also double check your calendar to confirm your pricing and availability before responding.

To enable your listing to receive text alerts, go to the “Contact Info” tab near the top of your Homeowner Center, and scroll down to the “Phone” section.

Keep in mind that you undoubtedly have a lot of competition and the vacationer has probably inquired about other homes in addition to yours. A swift response can make or break the deal!

About the author

Elizabeth Weedon

Elizabeth Weedon - Although I’ve worked for since 2008, I’ve been a loyal homeowner on the site since early 1998, just a few months after the website was launched by the Talmadges. I grew up summering on the Vineyard and have managed my family's rental home there since the mid-1980’s. I’m passionately devoted to the Vineyard – and to, which I credit with enabling me to hold onto the special property that has been in our family since the 1920’s. An enthusiastic member of the Homeowner Support Team, I am particularly involved with our new listers, providing assistance with the sign-up process and advice about how to create the most effective listing to ensure their booking success with us. I have recently taken over our press and public relations needs. And, with owner Joan Talmadge, I am also responsible for editing and writing much of the content on our website, our monthly newsletters, and the blog posts. My husband and I live in Wellesley where we have raised our 2 grown kids and our Black Lab, Maisie. Email Elizabeth


  • This is awesome! I use a separate email for my rental business and, until all the weeks are rented, I worry is I am missing inquiries. Now I know I will get a text message to tell me when I need to check that email account. BIG relief. Thanks. I can’t believe I missed this before.

    • Glad to hear you’re excited about it, Anne! Just so you know, you do have to enable the text messaging in order to put it to work. Let us know if we can help!