Managing Your Vacation Rental

Use text alerts to respond to inquiries instantly

Written by Elizabeth Weedon
5/5 - (3 votes)

The Text Alert feature has been enhanced, too, so that you can now reply to the inquiry directly from the text message – saving you even more time.

Replying to an inquiry

By clicking on a link in the text alert, you will be directed to a webpage that includes not only the inquiry and its details, but also links to your pricing and availability calendar and to your Booking Management feature. This way, you can respond to the inquiry right on your mobile device with accurate and up-to-date information – all within seconds!

How to enable the Text Alert feature

If you haven’t already enabled the Text Alert feature on your listing, go to the “Contact Info” page in your Homeowner Center, and check the “Text Inquiries?” box to the right of your cell phone number. Then click the “Submit” button.

The Booking Management feature

And if you’re not already taking advantage of the Booking Management system, you’re missing out on a great opportunity to easily manage your bookings, track your communications and payments, retain helpful notes about your guests, and receive notifications if a document or payment is overdue. It’s free and located right in your account. Just click on the “Booking Management” link in your Homeowner Center.

Related blog posts:

Email Inquiry feature FAQs

Screening prospective tenants

Screening tenants II: It’s OK to say No

Managing Your Tenants’ Expectations

Personalizing your rental business

Successful Booking Techniques

Booking Management system

Payment Schedules

About the author

Elizabeth Weedon

Elizabeth Weedon - Although I’ve worked for since 2008, I’ve been a loyal homeowner on the site since early 1998, just a few months after the website was launched by the Talmadges. I grew up summering on the Vineyard and managed my family's rental home there since the mid-1980’s. I’m passionately devoted to the Vineyard – and to WeNeedaVacation, which I credit with enabling me to hold onto the special property that has been in our family for nearly a century. An enthusiastic member of the WNAV Homeowner Support Team, I endeavor to keep my finger on the pulse of the Cape and Islands vacation rental industry so that I can provide homeowners advice about how to ensure their booking success with us. With owner Joan Talmadge, I am also responsible for editing and writing much of the text on our website, our monthly newsletters, and Homeowner Blog posts.


  • i had someone try to scam me this summer by sending me too much money in the form of a Certified Check from Oklahoma. i was skeptical and avoided their constant calling, BUT it took like 3 weeks for the Certified funds to come back to me as NSF, so even a Certified Check is not always the way to go, as they were attempting to time this perfectly so i got their money just before the rental period.

    i avoided them, but lost in the long run as i lost a week that i otherwise would have rented to another