Success in converting an inquiry into a booking starts with your responding to the inquiry just as quickly as possible. Keep in mind that vacationers typically inquire about multiple properties at a time, so being the first to respond to an inquiry enables you to beat your competition to the punch. Receiving a text alert the moment you receive an inquiry allows you to speed up your response time considerably and eliminates the need to continually check your emails.
The Text Alert feature has been enhanced, too, so that you can now reply to the inquiry directly from the text message – saving you even more time.
By clicking on a link in the text alert, you will be directed to a webpage that includes not only the inquiry and its details, but also links to your pricing and availability calendar and to your Booking Management feature. This way, you can respond to the inquiry right on your mobile device with accurate and up-to-date information – all within seconds!
If you haven’t already enabled the Text Alert feature on your listing, go to the “Contact Info” page in your Homeowner Center, and check the “Text Inquiries?” box to the right of your cell phone number. Then click the “Submit” button.
And if you’re not already taking advantage of the Booking Management system, you’re missing out on a great opportunity to easily manage your bookings, track your communications and payments, retain helpful notes about your guests, and receive notifications if a document or payment is overdue. It’s free and located right in your account. Just click on the “Booking Management” link in your Homeowner Center.
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