From the WNAV Office Managing Your Vacation Rental Vacation Rental News

2018 Homeowner Forum Video and Resources

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The “sold out” 2018 Homeowner Forums were a huge success

Whether you missed one of our 2018 Homeowner Forums or attended and would like to hear it again, take a look at the full video of one of the Brewster sessions.

Lodging Tax

Needless to say, the hottest topic of this year’s Forum was about the Lodging Tax. In addition to Joan Talmadge’s presentation in the video, we are constantly publishing updates about the Tax situation on our Homeowner Blog:

Lodging Tax Possibly Delayed until 2020!

Lodging Tax FAQ’s marketing videos presented at the Forum:

Have you seen any of the 18 episodes of EsCape TV that we have posted on YouTube in the last year?

Watch more EsCapeTV episodes

And here’s an example of one of our marketing team’s inspiring videos:

Get Back to the Cape and Islands

Additional resources referenced in the Forums:

A section of the Forum focused on improving your guests’ experience by managing your rental in a frictionless, easy, and professional way. Here are some links to related posts on our Homeowner Blog:

  • Respond to the growing demand for online payments:

Accepting Credit Card Payments

Online Payment Options for Your Guests

Benefits of Offering Online Payment Options

  • Use templates to improve communications with your guests. Here are a couple that we provide:

Contacting prior guests

Soliciting guest reviews from your guests

  • Take advantage of our free Booking Management Feature:

Booking Management Made Easy

  • Pictures are your greatest marketing tool. Do you need help providing fresh, new, well-lit, high-quality photos?

Photography Services

It was evident at the Forums that many homeowners are still unaware of our helpful Listing Quality Audit, accessed through a link on your Homeowner Center. The Audit provides you with valuable feedback about the quality of your listing and how you can improve it.

Learn about your Listing Quality Audit

Many at the Forums were interested in how they could increase fall and spring bookings:

Attracting Shoulder Season Rentals

If you have more questions and would like some one-on-one time, consider our On-site Consultation Service. We can tour your home, provide information about helpful website features, and offer you pricing and marketing suggestions. Contact Becky at 508-785-5484 or

About the author

Elizabeth Weedon

Elizabeth Weedon - Although I’ve worked for since 2008, I’ve been a loyal homeowner on the site since early 1998, just a few months after the website was launched by the Talmadges. I grew up summering on the Vineyard and managed my family's rental home there since the mid-1980’s. I’m passionately devoted to the Vineyard – and to WeNeedaVacation, which I credit with enabling me to hold onto the special property that has been in our family for nearly a century. An enthusiastic member of the WNAV Homeowner Support Team, I endeavor to keep my finger on the pulse of the Cape and Islands vacation rental industry so that I can provide homeowners advice about how to ensure their booking success with us. With owner Joan Talmadge, I am also responsible for editing and writing much of the text on our website, our monthly newsletters, and Homeowner Blog posts.