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Apr 21 2015

Deal Breakers II – Another reason you could be losing inquiries

YESWEAREOPENIn my blog post last week, I wrote about deal breakers when choosing a vacation rental. I ranted about two aspects of a property that turned me off and prevented me from recommending it to our Midwest cousins who will be coming to the Cape this summer.   Here is the rest of the story….

Our cousin Steve browsed through our recommended homes and started contacting homeowners via email to confirm availability. In an email to me, he wrote, “Not having much luck thus far. Even though the calendars show availability on the website, when I call the owners, I find that they are already rented.” This happened five times to poor Steve. The calendar showed availability, but the house was not available. Argh.

This leads to my third Deal Breaker – an outdated calendar. On every listing on our site, there is a “date stamp” that tells the world when the calendar was last updated. Homeowners control this date stamp, as they are the managers of their calendar.

When I notice that a calendar has not been updated in over a month, I hold out little hope that it will work out and reluctantly move on to the next property.

We urge homeowners to update their calendars every few weeks in the winter and spring months when the site traffic is strong. Yes, even if there is no change in your availability.

Here’s how:

  1.  Login to your Homeowner Center, click the “Calendar and Pricing” link.Manage Listing
  2. At the top of the calendar page, click the blue “Update Date Stamp” button.update stamp
  3. Feel confident that vacationers (and their cousins who are helping them plan a vacation) trust that the calendar on your listing is accurate and that contacting you will not be a waste of their time.pricing and availability

 Planning a vacation for eight people takes a lot of time, emails, and logistics. Thank you to the majority of homeowners who maintain an accurate calendar and return email inquiries within 24 hours. My cousin Steve, who finally found a fabulous rental in Brewster, and I appreciate your efforts!

Deal Breakers II – Another reason you could be losing inquiries
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About the author

Becky Fischer

Becky Fischer - I have worked for WeNeedaVacation.com since 2003 and have lived in Brewster with my husband and three children since 2006. I grew up outside of Boston, spent summer vacations on Nantucket, and was married in Orleans. My favorite activities on the Cape are walking on the CCRT, deep breaths at the beach, oystering, yoga classes, and working with my community to support the schools and local events. Wearing several hats at work, I offer photography and video services to homeowners, work closely with the Chambers of Commerce, promote the site through social media, and distribute thousands of buckets, frisbees and lawn signs! You should see my garage! Email Becky

1 comment

  1. Lynn Ellison-Murphy

    Thanks Becky! I love your blog and your helpful deal breakers. I frequently update my calendar stamp so people know I am on top of the weeks that are available and those that are not. However, I do not take a week off my calendar until I have the rent deposit in hand. There have been times when people change their mind or something comes up for them and they cancel before they send the deposit. So someone may call me and ask for a week they think is available. I tell them someone has rented that week but I am waiting for the deposit to make sure they haven’t changed their mind. Although this situation doesn’t occur very often, I have done this for years. Do you think I should remove the week from my calendar as soon as somebody says they’re sending the deposit?
    Thanks,
    Lynn

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