The vacation rental industry is ever evolving, but recently we have seen major disruption as Online Travel Agencies (OTAs) have changed from being advertisers to booking platforms, where they control the entire booking process, including communication between homeowners and prospective guests. In our latest podcast, our CIO Jim Reese and I sit down to discuss the latest trends in the industry.
Here are some of the topics we cover:
- Why do vacation rental companies now restrict communication between homeowners and vacationers?
- Why is it important to be able to speak with prospective renters prior to booking?
- How can homeowners provide their listings with additional exposure?