Tag Archive: vacation rental tenant and owner communication

May 02 2017

A Quick Guide to Vacation Rental Management

 

Managing a vacation rental property can – and should – be a very rewarding process. But it shouldn’t be done on a whim without careful planning and preparation. It’s vitally important to do it right! We have compiled an eBook entitled “Your Online Listing Is Active – Now What?!” as a guide for …

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Jan 05 2017

Saying “No” to potential guests

Occasionally, you might receive a vacationer inquiry that makes you feel unsettled.  Just remember that you should feel comfortable with the guests who will be staying in your home. And, of course, you’re the boss!

Co-owner of WeNeedaVacation.com, Joan Talmadge and I recently recorded a podcast about screening potential guests and how to go about telling …

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Jul 14 2015

Tips to convert last-minute inquiries to bookings

Several of our homeowners who still have some vacancies this late in the season have reported that there are quite a few “tire kickers” inquiring about their homes but then disappearing without explanation. How can you convert these inquiries into bookings and, if not, at least get some indication why?

The key certainly starts …

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Oct 22 2014

Those Special Touches

A few weeks ago, my husband and I stayed at the Hotel Marlowe in Boston. While I would choose a vacation rental over a hotel in almost every situation, it was nice to feel a bit pampered. And pampered we were. In fact, they made us feel downright special. It got me thinking about …

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Sep 10 2014

My House is Clean – Guaranteed!

I decided this summer that I would offer my tenants a cleanliness guarantee: if they have any concerns at all about my home’s cleanliness, I will bring my housekeeper back, usually within 24 hours.

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