Tag Archive: vacation rental repeat tenants

Aug 21 2014

When Things Go Wrong

As a fellow rental homeowner, I know what it feels like to answer the phone and hear a current tenant’s voice on the phone. “The dishwasher is leaking,” is what I heard a few weeks ago from my tenant. Naturally, it was a weekend, and I couldn’t get a repairman there until the following Tuesday. …

Continue reading »

Oct 23 2012

Soliciting Guest Reviews: Strike While the Iron’s Hot!

Surely by now all homeowners realize how critically important it is to have guest reviews posted on their vacation rental listings. The words “pictures and guest reviews, pictures and guest reviews” are repeated like a mantra here in the office to homeowners seeking marketing advice for their listings. In this age of …

Continue reading »

Jul 25 2012

How to Handle a Cancellation from a Vacation Rental Tenant

If you rent your home long enough, as we have, it may happen to you.  One of your tenants calls to say they need to cancel their booking.   In the majority of cases, this tenant is cancelling because of unfortunate circumstances, such as an illness in the family. What do you do?

Continue reading »