Tag Archive: vacation rental homeowner customer service

Aug 21 2014

When Things Go Wrong

As a fellow rental homeowner, I know what it feels like to answer the phone and hear a current tenant’s voice on the phone. “The dishwasher is leaking,” is what I heard a few weeks ago from my tenant. Naturally, it was a weekend, and I couldn’t get a repairman there until the following Tuesday. …

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Jun 22 2012

When Welcoming Your Vacation Rental Tenants, Go Above and Beyond

With very little effort or expense, you can make a great first impression on your vacation rental tenants, as well as increase the odds of their posting valuable guest reviews and returning to your home for future stays. Although renting your home is essentially a “business transaction,” it behooves you to …

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