Category Archive: Vacation Rental Owner / Tenant Communications

Guest reviews, inquiries, contacting past tenants, etc.

Nov 01 2016

Don’t Get Scammed!

You’ve all heard plenty of stories about Internet scams. It’s more important than ever to be vigilant to protect not only yourself but unsuspecting vacationers, too. There are a number of ways someone could use your online listing for a money-making scam or simply to use your home inappropriately or disrespectfully. What can you do …

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May 02 2016

Are YOU in control of your own booking processes?

Our business model is simple:  vacationers search for a rental home, find one that they want, contact the owner directly to discuss it and, if they choose, book it with the owner.  We firmly believe that direct and open communication between homeowner and renter results in success for both parties. 

Most of the large vacation …

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Jul 14 2015

Tips to convert last-minute inquiries to bookings

Several of our homeowners who still have some vacancies this late in the season have reported that there are quite a few “tire kickers” inquiring about their homes but then disappearing without explanation. How can you convert these inquiries into bookings and, if not, at least get some indication why?

The key certainly starts …

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Dec 02 2014

Screening Tenants – Part III

In earlier posts about screening vacationers for your rental home, I wrote about “How to screen for a better fit” and about how “It’s okay to say no!” But what I neglected to discuss are some of the ways you can do a little online research on anyone who inquires about your …

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Sep 10 2014

My House is Clean – Guaranteed!

guarantee

I decided this summer that I would offer my tenants a cleanliness guarantee: if they have any concerns at all about my home’s cleanliness, I will bring my housekeeper back, usually within 24 hours.

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