Category Archive: Uncategorized

Nov 10 2017

A Review of Our 2017 Homeowner Forum

There was a bigger turnout for this year’s annual forums than ever.  The theme this year was Surviving & Thriving in the Midst of Profound Changes in the Vacation Rental Industry.  Many attendees expressed concern about the changes being made by the Big Box rental sites. They were also concerned about the state of the lodging …

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Aug 02 2017

Important Tips when Retaining Security Deposit

We all know the importance of requiring a security deposit and returning it quickly. But often homeowners are unclear about which issues justify withholding the security deposit, whether they need to provide evidence to the vacationer, etc. In his recent podcast, Tyler Pyburn discusses security deposit issues with Elizabeth Weedon from our Homeowner Support Team …

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Jun 02 2017

The Problem with Clutter

Definitions for the word “clutter” include mess, litter, untidiness, disorder, confusion, and chaos.  Is this the environment that you’d like to provide for your guests’ relaxation?

The consistent feedback we receive in our vacationer surveys and from reading thousands of guest reviews from vacationers indicate that they overwhelmingly prefer a relatively stripped-down, clutter-free home.  A …

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Nov 23 2016

2016 Homeowner Forum: Manage your Rental with Marketing in Mind

At this year’s Homeowner Forum, Gaining the Competitive Edge, we examined new as well as tried-and-true ways to distinguish your vacation rental property from your competition.  In his recent blog post, Tyler Pyburn described how the first half of the Forum discussed the steps we should take to make our listings stand out and …

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Aug 23 2016

What are you waiting for?! Don’t miss the first wave of inquiries for next year!

We have been amazed at the number of calls we are receiving at both offices from vacationers looking to book for next summer. Historically, prior to the close of the current summer season, about 1/3 of vacationer inquiries are for the following summer.  But by mid-September, this will jump to 2/3!  So it is crucial …

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